Privacy Policy

Effective Date: 29-Sep-2023

Thank you for using JuiceTrail! This Privacy Policy outlines how JuiceTrail (“we”, “us”, or “our”) collects, stores, protects, and uses user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data Collected

1.1 Personally Identifiable Information

JuiceTrail may collect and store the following personally identifiable information (PII):

  • Name
  • Email address
  • Phone number (optional)
  • Billing address (optional)
  • Shipping address (optional)
  • Date of birth (12+ years old users, optional)
  • Profile picture (optional)

1.2 Usage Data

We may collect non-personal information about how you interact with our website, including:

  • Log files and technical information, such as your IP address, browser type, operating system, referring pages, and clickstream data
  • Information about your visit including the pages you viewed, time spent on each page, and the links you clicked
  • Information about your device, such as unique device identifiers, device type, and mobile network information.

2. Data Collection Purposes

We process the collected data for the following purposes:

  • To provide and personalize our services
  • To communicate with you, including through email notifications
  • To process orders and for billing purposes
  • To improve our website’s functionality, content, and user experience
  • To analyze and track website usage and effectiveness, using Google Analytics
  • To comply with legal obligations and defend against legal claims
  • To otherwise establish, manage, and maintain our relationship with you

3. Data Storage and Protection

We implement appropriate data collection and storage practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

  • Encryption: We encrypt certain sensitive personal information using secure socket layer technology (SSL) during transmission.
  • Limited Access: Only authorized personnel have access to personal information.
  • Data Retention: We store personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4. User Rights & Control

4.1 Access to Data

You have the right to request access to the personal information we hold about you.

4.2 Data Correction

If any of the information we have collected is inaccurate or incomplete, you can request correction or completion of this data.

4.3 Data Deletion

You have the right to request the deletion of your personal information. We will remove or anonymize your data unless we are required to retain it for legitimate business or legal purposes.

4.4 Objection to Processing

You may object to the processing of your personal information if you feel that it is not being used for the intended purposes mentioned in this Privacy Policy.

5. Data Security

We are committed to safeguarding your personal information and maintaining data privacy. To protect your data, we employ physical, technical, and administrative security measures, including:

  • Regular software updates and vulnerability assessments
  • Secure access controls and strong passwords
  • Firewalls and encryption to prevent unauthorized access
  • Employee training on data protection practices

Please note that no internet transmission or storage method is completely secure. However, we take all reasonable steps to protect your personal information.

6. Third-Party Data Sharing

We may share your personal information with trusted third-party service providers to fulfill our services and obligations to you. These providers may assist us with website hosting, data analysis, customer support, email delivery, and more. We ensure that such providers adhere to appropriate privacy and security measures.

7. International Data Transfer

By using JuiceTrail, your personal data may be transferred and stored on servers located outside of your jurisdiction. We ensure that any international data transfers will comply with applicable data protection laws and that your personal information will remain protected.

8. Enforcement

To ensure compliance with privacy standards, we regularly review this Privacy Policy and implement necessary measures to address any non-compliance issues.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. The updated Privacy Policy will reflect the effective date mentioned at the beginning of the document.

10. Questions or Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please Contact Us at Privacy Policy

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